Shipping & Returns
70% Off Sitewide Sale: Use code 'SALE16'
*All items are currently 70% off of their original prices. For the duration of the sale, returns will not be accepted and shipping is not included. Discounts will be added at checkout.
What is the price for shipping an order?
We are currently offering free standard shipping on all orders over $75.00 placed for delivery in the United States. For orders under $75.00 there is a $7.95 standard shipping fee.
Do you offer expedited shipping?
Yes! We offer Two-Day and Overnight shipping. Please note the cut off times for expedited shipping is 1:30pm EST.
Two-Day Shipping: flat-rate fee of $25
Overnight Shipping: flat-rate fee of $35
Do you ship internationally?
For now, we only offer US domestic shipping at checkout. If you live internationally, please contact us at email@example.com and we will help facilitate the international shipment.
Do you ship to Alaska, Hawaii and Puerto Rico?
Yes we do! Please email firstname.lastname@example.org if you have any questions.
When will my order ship?
All standard ground shipments should arrive to you 5-7 business days from date of order. For 2-Day and Overnight shipping, orders placed before 1:30pm EST on a business day will ship same day. Any orders placed after 1:30pm EST, will ship out the next business day.
How can I track my order?
You will receive a shipping confirmation email with tracking information once your order has shipped. Please use this tracking number to stay up to date on your shipment. You can also access any order or tracking information by logging into your DARA account.
What shipping carrier do you use?
We primarily use UPS, but packages may ship via FedEx or USPS.
As of 04/25/16, we are no longer accepting any returns. Items purchased before this date are still covered under our previous return policy. Please contact email@example.com with any questions.
Since each product is handmade by an artisan, there could be distinctive variations
in color, shape, size or slight imperfections.